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Consumer/User App

Consumer/User App

Let your customers order from you using your own app. Own your last-mile delivery management solution with no coding or hosting required. Streamline processes, reduce costs, focus solely on business growth, and enhance customer experience.

User Registration, Profile Creation and Authentication

The registration process is the first interaction customers have with the app. It needs to be
fast and hassle-free. We’ve simplified registration, allowing users to complete it via OTP sent to their phone or email, or through their social media accounts. Users can then customize their profiles by adding details like a profile picture, gender, email ID, and a brief bio. Our profile management feature is backed by a secure and robust backend to safeguard user information.

Restaurant Search, Menu Browsing and Selection

The main function of our Delivery Service App is to allow users to easily find products from merchants. Once users complete the sign-up process, they can quickly log in and place their first order. For food delivery, our app organizes restaurants and cuisines by location, dietary preferences (gluten-free, vegan, etc.), and food type (gourmet or fast-food). Users can also receive personalized suggestions based on their preferences.

 

Restaurant Profile Reviewing

Customers may want to review a restaurant’s profile before placing an order. This feature allows them to check the restaurant’s location, menu, ratings, reviews, and pricing. It’s a crucial step in finalizing the order process and is essential for your app.

Adding Food to the Cart and Scheduling Orders

Once customers find the food they want, they should be able to easily add items to their cart, even if they’re ordering from multiple locations. Additionally, offering the option to schedule orders is essential. For example, imagine friends unexpectedly visiting after work when you don’t have time to cook. Being able to order food in advance and have it delivered at the right time adds significant value to the food delivery app.

Ordering food and having it delivered on time would help. The convenience of food ordering and getting it delivered at the right time hence makes the food delivery app feature valuable.

Payment and Checkout

Simplifying and securing the payment process is crucial for your delivery service business growth. Integrate multiple payment gateways and mobile wallet services into your app for added convenience. Additionally, offer loyalty points, vouchers, and discount codes from the admin to incentivize customers to place orders promptly. Ensuring the safety and security of online payment information is paramount to maintaining your reputation.

Delivery Tracking Information

Following order placement and confirmation, the next step is to provide users with delivery or valet details to ensure a smooth delivery process. This feature enables users to communicate with the delivery person and track their order. For example, our users can conveniently monitor the delivery driver’s location once the order is placed.

Order History Review

Picture a user wishing to reorder from a past purchase. Streamlining this is key. By adding a history feature, users can revisit and reorder effortlessly. They can click to repeat the order, skipping the need to search for meals and restaurants again.

Real-Time Tracking

Users receive not only an estimated delivery time but also real-time progress updates. This feature alleviates the anticipation of waiting for the delivery, providing accurate estimates. For example, the average delivery time is approximately 30 minutes.

Review and Rating

Encourage customer feedback and ratings by providing an exceptional review feature. Users can share their experiences with restaurants and food, allowing others to gauge quality and service through star ratings.

Offers, Promos, and Push Notifications

These features are essential for your food ordering app. They play a significant role in customer retention and building brand loyalty. Attractive promos and offers encourage users to place orders more frequently. For example, delivery offers, lucrative promo codes and deals, especially for first-time customers. In a competitive market, creativity and visibility are key to standing out. Push notifications keep you connected with existing customers and attract new ones with information on discounts and offers. These features are invaluable for customer engagement.

Sending push notifications lets you stay in close to the existing customers and brings more as well. You can reach to your users and help with information such as discounts, offers, etc. These additional features are an incredible way to keep customers engaged.

Don’t hesitate to contact us any time

We have advanced skills and ample resources to create large-scale solutions as well as guide startups from idea to profit.

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Cambodia
Sopheak Mongkol Road
Work Inquiries

Interested in working with us?
helpdesk@orderi.co

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+855 98 218 555
+855 98 209 555